Crisis management

In a crisis every second counts. Don’t miss any mention in the media and have all the information to guide your decisions at this critical moment.

Get ahead with real-time alerts

Send automatic notifications directly to relevant players with daily qualitative reports to help you be more accurate in times of instability.

Provide data for your team to identify negative mentions as they happen and to act quickly on possible crises before they escalate.

Understand the brand feeling

Analyze the mentions in a qualitative way, identifying the feeling of the contents in neutral, negative and positive for the brand image. On negative stories, map the trigger that caused the rebound.

Learn how to manage crises with Knewin